1. Introduction
Maple Kong Construction Limited (operating as Maple Build, referred to in this policy as the Company, we, us, or our) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your data when you visit our website at https://www.maplebuild.hair (the Site) or engage with our computer systems design and technical consulting services.
The developer behind this website is Maple Build, a brand under Maple Kong Construction Limited. We take your privacy seriously and have implemented this comprehensive policy to describe our data practices in clear and transparent terms. By accessing or using the Site, you acknowledge that you have read and understood the practices described in this Privacy Policy.
If you do not agree with any part of this policy, you should discontinue use of the Site and refrain from providing any personal information to us. This policy applies solely to information collected through the Site and through direct communications between you and our team. It does not apply to information collected offline or through any other channels unless explicitly stated.
2. Information We Collect
We may collect several categories of information from and about users of the Site. The types of information we gather depend on the nature of your interaction with us and the services you request. The categories include the following:
Personal Identification Information. When you fill out a contact form, subscribe to updates, or request a consultation, we may collect your full name, email address, phone number, company name, job title, and any other details you voluntarily provide in your message. This information is necessary for us to respond to your inquiry and deliver the services you request.
Technical and Usage Data. When you visit the Site, our servers automatically record certain information sent by your browser or device. This may include your Internet Protocol (IP) address, browser type and version, operating system, referring and exit pages, date and time stamps, pages viewed, links clicked, and other diagnostic data. This information is collected passively through standard web server logs and analytics tools.
Communication Records. We retain copies of correspondence when you contact us via email at hello@maplebuild.hair, by phone at +12792796220, or through the contact form on the Site. These records help us provide continuity in our service and address follow-up questions effectively.
Service-Related Information. If you engage us for systems design or technical consulting projects, we may collect additional business information such as system specifications, infrastructure details, architectural diagrams, and project requirements. This information is handled under the terms of our client engagement agreements, which contain additional confidentiality provisions.
3. How We Collect Information
We gather information through multiple methods, all of which are designed to be transparent and lawful. The primary collection mechanisms include direct submission by you, automated technologies, and third-party sources as described below.
Direct Collection. The most common way we obtain your data is when you voluntarily provide it to us. This occurs when you complete the contact form on our Site, send us an email, call our office, or provide information during a consultation meeting. In each instance, you control what information you choose to share with us.
Automated Collection. As you navigate the Site, we use cookies, web beacons, and similar tracking technologies to automatically collect technical data about your browsing behavior and device. These technologies help us understand how visitors interact with the Site, which pages generate interest, and where we can improve the user experience. Detailed information about our use of cookies is provided in the Cookies and Tracking Technologies section below.
Third-Party Sources. On occasion, we may receive information about you from publicly available sources, business directories, or professional networking platforms. We use this information solely to supplement our understanding of potential client needs and to tailor our outreach appropriately. We do not purchase personal data from data brokers or engage in automated data scraping of third-party websites.
4. Use of Collected Information
We use the information we collect for a variety of business purposes, all of which serve to deliver, maintain, and improve our services. The specific purposes for which we process your information are outlined below.
Service Delivery. We use your personal and project-related information to provide the computer systems design, integrated engineering, and technical consulting services you have requested. This includes communicating with you about project milestones, deliverables, and timelines.
Communication and Support. Your contact details enable us to respond to your inquiries, provide technical support, send service-related announcements, and address any concerns you may raise. We may also use your email address to send you newsletters or industry updates, but only if you have explicitly opted in to receive such communications.
Site Improvement. The technical and usage data we collect helps us analyze Site performance, diagnose technical issues, optimize page layouts, and enhance the overall user experience. Aggregate data may be used for statistical analysis and reporting without identifying individual users.
Legal and Security. We may process your information as necessary to comply with applicable laws and regulations, enforce our Terms of Service, protect the rights and safety of our company and users, detect and prevent fraud or security incidents, and respond to lawful requests from public authorities.
Business Operations. Internally, we use aggregated and anonymized data for business planning, financial reporting, and operational analytics. This information does not identify any individual and is used solely to support the administrative functions of the Company.
5. Sharing and Disclosure of Information
We do not sell, trade, rent, or otherwise disclose your personal information to third parties for their marketing purposes. We may share your data only in the limited circumstances described below, and always subject to appropriate confidentiality safeguards.
Service Providers. We may engage trusted third-party vendors to perform functions on our behalf, such as website hosting, email delivery, analytics, payment processing, and customer relationship management. These providers are contractually bound to process your data only according to our instructions and to maintain security measures at least as protective as those we employ ourselves.
Legal Compliance. We may disclose your information if required to do so by law, regulation, subpoena, court order, or other valid legal process. We will make reasonable efforts to notify you of such disclosure unless prohibited by law or where urgent circumstances prevent prior notice.
Business Transfers. In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred to the successor entity. We will notify you via email or a prominent notice on the Site before your data becomes subject to a different privacy policy.
With Your Consent. We may share your information for any other purpose if we have obtained your explicit prior consent to do so. You may withdraw your consent at any time by contacting us using the details provided in the Contact Information section below.
6. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The specific retention period varies depending on the type of data and the context of its collection.
Contact form submissions and email correspondence are typically retained for a period of three years from the date of our last communication, unless an ongoing client relationship extends this duration. Technical and usage data from server logs is retained for a maximum of twelve months. Information collected in the course of a client engagement is retained for the duration of the engagement plus seven years thereafter, to comply with legal, tax, and accounting obligations.
When personal information is no longer needed, we securely delete or anonymize it. Anonymized data may be retained indefinitely for analytical purposes, as it cannot be linked back to an identifiable individual. We periodically review our data inventories to identify and purge information that has exceeded its applicable retention period.
7. Data Security
We have implemented a comprehensive set of administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security program is reviewed and updated regularly to address evolving threats and industry best practices.
Technical Measures. We employ industry-standard encryption protocols for data in transit and at rest, including Transport Layer Security (TLS) for all communications between your browser and our servers. Our infrastructure includes firewalls, intrusion detection and prevention systems, and regular vulnerability scanning to identify and remediate potential weaknesses.
Access Controls. Access to personal information is restricted to authorized personnel who require it to perform their job duties. We enforce role-based access controls, strong password policies, and multi-factor authentication for all administrative systems. Access rights are reviewed and adjusted as personnel roles change.
Physical Security. Our servers are housed in secure data center facilities with restricted physical access, environmental controls, and redundant power and network connectivity. Visitor access is logged and monitored through surveillance systems.
While we strive to protect your information, no method of electronic transmission or storage is one hundred percent secure. We cannot guarantee absolute security, but we commit to notifying you promptly in the event of a data breach that poses a risk to your rights and freedoms, in accordance with applicable legal requirements.
8. International Data Transfers
Maple Kong Construction Limited is headquartered in Hong Kong, and our primary data processing activities occur within Hong Kong and the broader Asia-Pacific region. If you are accessing the Site from outside Hong Kong, your information may be transferred to, stored, and processed in a jurisdiction where data protection laws may differ from those in your country of residence.
By using the Site and providing your information, you consent to the transfer of your data to Hong Kong and other locations where we or our service providers operate. We take reasonable steps to ensure that your information receives an adequate level of protection in any jurisdiction where it is processed. When we transfer personal data across borders, we implement appropriate safeguards such as standard contractual clauses, data processing agreements, and security assessments to protect your information throughout the transfer.
If you have questions about the safeguards we apply to international data transfers, please contact us using the information provided in the Contact Information section of this policy.
9. Your Rights and Choices
Depending on your jurisdiction of residence, you may have certain rights regarding the personal information we hold about you. We are committed to honoring these rights and providing you with meaningful control over your data. The rights described below may be subject to exceptions and limitations under applicable law.
Right to Access. You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used, and machine-readable format within a reasonable timeframe after verifying your identity.
Right to Rectification. If you believe that any personal information we hold about you is inaccurate or incomplete, you may request that we correct or update it. We will promptly investigate and, where appropriate, amend the relevant records.
Right to Erasure. You may request the deletion of your personal information under certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected, or when you withdraw consent and there is no other legal basis for processing.
Right to Restrict Processing. In specific situations, you may ask us to restrict the processing of your personal information, for example, while we verify the accuracy of contested data or consider an objection to processing.
Right to Object. You may object to the processing of your personal information where we rely on legitimate interests as the legal basis. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
Right to Data Portability. Where technically feasible, you have the right to receive your personal information in a portable format and to request that it be transmitted directly to another data controller.
Marketing Opt-Out. You may unsubscribe from our marketing communications at any time by clicking the unsubscribe link in any promotional email we send, or by contacting us directly. Even after opting out of marketing, we may still send you transactional or service-related messages as necessary.
To exercise any of these rights, please contact us at hello@maplebuild.hair with the subject line Data Rights Request. We will respond within thirty calendar days of receiving your verified request.
10. Privacy for Children
The Site is not intended for use by individuals under the age of eighteen. We do not knowingly collect, solicit, or maintain personal information from children under the age of eighteen. If we become aware that a minor has provided us with personal data without verifiable parental consent, we will take prompt steps to delete such information from our systems.
If you are a parent or legal guardian and believe that your child has submitted personal information to us, please contact us immediately at hello@maplebuild.hair. We encourage parents and guardians to monitor the online activities of their children and to instruct them never to provide personal information on websites without permission.
Our systems design and technical consulting services are oriented toward business clients and professional organizations. We do not market our services to children, nor do we design any part of the Site to appeal to a youth audience. Any age-related data is collected only incidentally and is not used for any purpose beyond the scope of this policy.
11. Cookies and Tracking Technologies
The Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze Site traffic, and understand the effectiveness of our content. A cookie is a small text file placed on your device by a web server when you visit a website. Cookies enable the Site to remember your preferences and interactions over time.
Types of Cookies We Use. We use session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period or until you delete them manually. Our cookies fall into the following categories: (a) strictly necessary cookies that are essential for the Site to function; (b) performance and analytics cookies that help us understand how visitors use the Site; and (c) functional cookies that remember your preferences to personalize your experience.
Your Cookie Choices. Most web browsers accept cookies by default, but you can usually modify your browser settings to decline cookies, delete existing cookies, or alert you when a cookie is being placed. Please note that disabling cookies may affect the functionality of certain features on the Site and may prevent some pages from displaying correctly.
Do Not Track Signals. Some browsers include a Do Not Track (DNT) feature that sends a signal to websites indicating that the user does not wish to be tracked. Because there is no industry-wide agreement on how to interpret DNT signals, we do not currently respond to them. However, we respect your cookie preferences as configured through your browser settings.
Analytics Services. We use third-party analytics services to collect and analyze technical data about Site usage. These services may use cookies to generate reports on visitor behavior, traffic sources, and engagement metrics. The information collected by these analytics tools is aggregated and does not personally identify individual users. You can learn more about opting out of analytics tracking by visiting the relevant service provider privacy pages.
12. Third-Party Services
The Site may contain links to external websites, plugins, and applications that are not owned or controlled by Maple Kong Construction Limited. This Privacy Policy does not apply to any third-party services, and we are not responsible for the content, privacy practices, or security of those external resources.
We encourage you to review the privacy policies of any third-party website or service before providing your personal information. The inclusion of a link to a third-party site does not constitute an endorsement of that sites privacy practices or content. If you interact with embedded content or widgets from social media platforms, those platforms may collect data about your interaction in accordance with their own privacy policies.
If we integrate third-party payment processors, scheduling tools, or customer support platforms into the Site, we will only partner with providers that maintain robust privacy and security standards. We will also disclose such integrations in this policy and, where required by law, obtain your consent before enabling data sharing with those providers.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or operational requirements. When we make material changes, we will post the revised policy on this page and update the Last Updated date at the top of the document.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make changes that materially affect your rights or the way we use your personal information, we will provide additional notice, such as a prominent banner on the Site or a direct email notification where we have your contact details.
Your continued use of the Site after the effective date of a revised policy constitutes your acceptance of the updated terms. If you disagree with any changes, you should stop using the Site and contact us to request deletion of your personal information, subject to applicable legal retention requirements.
14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the details below. We are committed to addressing your inquiries promptly and resolving any concerns you may raise.
Company Name: Maple Kong Construction Limited (operating as Maple Build)
Registered Address: 16/F, Chow Tai Fook Centre, 580A Nathan Road, Mong Kok, Hong Kong (HK)
Email: hello@maplebuild.hair
Phone: +12792796220
Website: https://www.maplebuild.hair
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with a data protection supervisory authority, you have the right to lodge a complaint with the relevant regulatory body if you believe that our processing of your personal information violates applicable law. We would, however, appreciate the opportunity to address your concerns directly before you escalate to a supervisory authority.
15. Governing Law
This Privacy Policy and any disputes arising out of or relating to it shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the Peoples Republic of China, without regard to its conflict of law provisions.
By using the Site and providing your personal information, you agree that any legal action or proceeding arising under this Privacy Policy shall be brought exclusively in the competent courts of Hong Kong. You waive any objection to venue in such courts based on forum non conveniens or any other ground.
If any provision of this Privacy Policy is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced by a valid provision that most closely reflects the original intent of the parties.
16. Additional Disclosures
Data Protection Officer. Maple Kong Construction Limited has designated a Data Protection Officer to oversee compliance with this Privacy Policy and applicable data protection laws. Inquiries directed to our Data Protection Officer may be sent to hello@maplebuild.hair with the subject line Attention: Data Protection Officer.
Legal Basis for Processing. For users located in jurisdictions that require a legal basis for processing personal data (such as the European Union or the United Kingdom), we process your information on the following legal grounds: (a) your consent, where you have explicitly agreed to the processing; (b) contractual necessity, where processing is required to fulfill our obligations under a service agreement with you; (c) legitimate interests, where processing is necessary for our legitimate business purposes and does not override your fundamental rights; and (d) legal obligation, where processing is required to comply with applicable laws and regulations.
Sensitive Information. We do not intentionally collect or process sensitive personal data (also known as special categories of data) through the Site, such as information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health information, or data concerning a natural persons sex life or sexual orientation. If you provide such information to us voluntarily, we will handle it with heightened confidentiality and only as necessary for the purpose for which you disclosed it.
Automated Decision-Making. We do not use your personal information to make automated decisions that produce legal effects concerning you or similarly significantly affect you. All significant decisions about our services, communications, and client relationships are made with human involvement and oversight.
California Privacy Rights. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information as defined under California law. To exercise your California privacy rights, please contact us at hello@maplebuild.hair.
No Waiver. The failure of Maple Kong Construction Limited to enforce any provision of this Privacy Policy shall not constitute a waiver of that provision or of the right to enforce it at a later time. Any waiver of a provision must be made in writing and signed by an authorized representative of the Company.
This Privacy Policy constitutes the entire understanding between you and Maple Kong Construction Limited regarding the collection and use of personal information through the Site and supersedes all prior communications, whether oral or written. By continuing to use the Site, you acknowledge that you have read this policy in its entirety and agree to be bound by its terms.